For small and medium sized businesses it is critical to find a Managed Service Provider (MSP) that possesses IT professionals with knowledge in your industry.  We add value by owning outcomes right along with you.  The eRemoteHelp IT Professionals provide service at a level to fit your business and you won't pay for services you don't need. 

Contact us today to learn what eRemoteHelp can do for your business. 

BUSINESS NETWORK SOLUTIONS

Access to IT Experts -No matter the size of the business, expertise of any aspect of IT is at your fingertips!

Maintenance Program -A scheduled maintenance program keeps all of your hardware and software up to date.

Backups of your data -Our backup solution is automatic, seamless and managed by eRemoteHelp professionals.

Scalability of services -As business grows, so will your network support demands.  Our solutions are fully scalable.

MANAGED & CO-MANAGED NETWORK ADMINISTRATION 

We understand one size does not fit all!  We support each customer individually and match your specific network support needs...  No more, no less!  The eRemoteHelp IT Professionals manage your network and can proactively address issues before they affect your business. 

Call 308-672-0222 or 1.888.699.3949 today to learn what eRemoteHelp can do for your business. 

 
NETWORK MONITORING

eRemoteHelp provides Network Monitoring services using proven industry software.  Our IT Professionals are alerted 24/7 via our software for ultra-responsive reaction times which means minimal network interruptions and downtime. 

 
CYBER SECURITY SERVICES

Protecting your business network from threats, attacks, and viruses is what eRemoteHelp excels at!  With our Cyber Security solutions you don't need to worry about your network being compromised as our Technical Professionals are proactive in keeping your network protected from threats at all times.

 
DUAL PHASE BACKUP

Backing up your businesses data is as important as locking your doors when you leave at night.  It has to happen!  Our backup solutions keep your data backed up on-site and off-site so it is safe and secure when you need it.  We fully automate your backup solutions to fit your business needs. 

 
IT PROJECT MANAGEMENT

Are you implementing a new network?  Installing a major update?  Or are you embarking on a critical operating system upgrade?  Whatever IT project you may have, the eRemoteHelp team has been there and done that!  We'd love to help at any level to make your next project a success.

 
SOFTWARE SUPPORT MANAGEMENT

Software is a critical component to your businesses success.  Errors within software leads to lost productivity, employee frustration, lost revenue and more.  Our IT Professionals utilize industry training and expert level resources to diagnose and resolve software integration issues.  

Virtual Chief Information Officer 
(vCIO)

Our years of experience operating in diverse IT environments can help you save time, reduce stress, and provide value to your business.  How?  We can assign an eRemoteHelp IT Professional who will serve as your Virtual CIO to represent you while reviewing new technologies or resolving issues that involve any aspect of your technology.  vCIO advisors possess technical backgrounds, are familiar with a broad range of IT platforms and technologies, and will represent your business as if you employed your own CIO.  

PATCH MANAGEMENT

Patch management is the process that helps acquire, test and install multiple patches/updates on existing applications and software tools on a computer, enabling systems to stay updated on existing patches and determining which patches are the appropriate ones. eRemoteHelp will ensure that Microsoft Windows, Adobe, Microsoft Office and any other software you may use, is up to date (within 30 days of patches).

DARK WEB SCANNING

eRemoteHelp offers clients Dark Web Scans. A dark web scan will search the dark web for your company, combing through its large databases of stolen usernames, passwords, Social Security numbers, and credit card numbers for sale.

HELP DESK SERVICES

Through our phone, chat and ticket system assignment, you get access to our Help Desk team for virtually any IT support matter. We support all major commercial software packages, operating systems and even proprietary applications. Our Service Desk team can resolve connectivity and usage issues with PC’s, Mac’s, tablets, mobile devices, printers, servers and even consumer wares. This allows us to assist our clients quickly and get them back to work in minutes.

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